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Progressive Launches Spanish Version of Agent Locator on Web Site

Espanol.progressive.com Paves Another Avenue for Generating More Business for Independent Agents

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MAYFIELD VILLAGE, Ohio — July 10, 2002 —Progressive (NYSE: PGR), the country's largest writer of auto insurance through independent agents, today announced the launch of its new Spanish-language Web site, espanol.progressive.com. The site is designed to make it easier for Spanish-speaking consumers in the United States to obtain information about Progressive, including how to find a local, authorized Progressive independent agent.

The new site will help drive even more consumers to Progressive agents participating in the company's ProLeads® referral program. Consumers who visit espanol.progressive.com or progressive.com have the ability to get the names and contact information for up to five local authorized Progressive independent agents. When consumers enter their ZIP code and the product for which they want a quote, they are immediately presented with a list of agents in their area, the agents' contact information, and, if applicable, a link to each agent's Web site. Since its launch in May 2001, the ProLeads program has helped Progressive agents sell nearly 30,000 policies from referrals.

"Espanol.progressive.com allows us to reach a broader consumer base, which will in turn increase awareness of our independent agents," says Bob Williams, Progressive's Agent Business Leader. "The launch of this site expands upon our ProLeads program, providing our independent agents with more 'hot leads' of consumers interested in a Progressive quote, helping them write more business."

The Progressive group of insurance companies, in business since 1937, comprise the nation's fourth largest auto insurance group and the largest writer of auto insurance through independent agents. The more than 30,000 independent agencies that represent Progressive combine the power of personalized service and counsel with Progressive's trusted brand, superior 24/7 service, innovative technology and competitive rates. Authorized agents can logon to Progressive's agent-dedicated Web site, ForAgentsOnly.com (FAO) to access customer policies, state and countrywide news, and other interactive features. The group's holding company, The Progressive Corporation, is publicly traded at NYSE:PGR.

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